Ching's beads and jewellery
5 Trevithick Close, Feltham, Middlesex TW14 9XJ
Tel: + 44 (0) 20 8818 0114
Email : shop@beadsnjewellery.co.uk

How to  order                                                                                                 Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order.

17.5% VAT is presently included in the price shown on the website. For orders made from out side EU are VAT free.(you will see prices excl.VAT when you log in your account) 

Delivery schedule:

We try to process all orders, where possible within 24 hours. Whilst most items will be despatched within one working day, please allow 2-3 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World.

Payment Methods                                                                                    
UK Buyers :We accept payment by Cash, Cheques ,Postal order (sent by registered mail) and should to be made payable to Ching's beads and jewellery.
We also accept PayPal, safe online payments that allow you to pay with your credit or debit card.                                                       
Don't have a PayPal Account? Use your credit card or bank account to make payment through pay pal.                                                 
Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING £’s.          

                                         
Packaging:                                                                                                
At Ching's Beads and Jewellery, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

Returns:

If you are not totally satisfied with your purchase, please return it (with the invoice number and state the reason for the return )to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.