If you are not totally satisfied with your purchase, please return it (with the invoice number and state the reason for the return )to
us within 14 days. We will make a refund, provided the goods are
returned in perfect condition and in their original packaging. We do not
refund postage costs unless an item arrives damaged due to our
negligence. Items lost or damaged in the post that have been packed
correctly are usually insured, we will fill out any necessary claims
forms at the post office on your behalf and liaise with the correct
Postal service to achieve a satisfactory outcome on your behalf. In the
event that this becomes necessary please be aware a refund will be made
as soon as we have clearance from the Royal mail/Parcel force, this can
take several weeks but we will endeavour to keep you informed of all
developments as appropriate.

* return with a copy of your invoice